At Shiva Flowers, we deeply value your privacy and the trust you place in us. Our Anti-Spam Policy is designed to ensure that you receive only relevant and meaningful communications related to your floral gifting and decor experience. Whether it’s about order confirmations, delivery updates, seasonal offers, floral care tips, or exclusive promotions, we keep our messages purposeful and directly connected to your interests. We believe that your inbox should be a space for useful, inspiring content, not unnecessary clutter. From placing your order to its timely delivery, our communication is crafted to be smooth, respectful, and beneficial. You can rely on us to honor your time, protect your preferences, and uphold the confidentiality of your contact information at all times.
The purpose of this policy is to ensure that every message you receive from Shiva Flowers adds value to your overall experience with us. Whether you are choosing a bouquet, customising an arrangement, or exploring our festival collections, our communication is carefully aligned with your current needs and personal choices. We are committed to clarity and transparency, so you only receive timely updates and insights that genuinely help you make informed decisions. Our approach is to provide information that guides your gifting and decor process without ever being intrusive or overwhelming. We view clear, respectful communication as a cornerstone of excellent service and strive to enhance your experience, not interrupt it.
Our team is dedicated to sending only content that matters, such as floral trends, care guides, delivery reminders, exclusive discounts, and new collection launches that may inspire your gifting ideas. We do not engage in mass or irrelevant email campaigns. Each message is curated to align with your specific preferences and purchase history, and we work diligently to ensure our communication supports rather than distracts. By focusing on quality and purpose, we aim to make every interaction feel like a helpful reminder or a beautiful suggestion, not digital noise.
Protecting your personal data is of the utmost importance to us. At Shiva Flowers, we implement strong encryption, secure data storage, and strict access protocols to keep your information safe. Our staff follows well-defined practices in compliance with data protection laws such as GDPR, CCPA, and CAN-SPAM, ensuring your details remain confidential from start to finish. We have a zero-tolerance approach to unauthorized data sharing or misuse, and we are fully committed to treating your information with the care and respect it deserves.
We continuously review and improve our security systems to prevent any potential threats or breaches. This includes real-time monitoring of our platforms, conducting regular security audits, and partnering with industry-leading cybersecurity experts to reinforce our infrastructure. Our swift and responsive team ensures that your data remains protected so you can enjoy a stress-free experience while exploring our floral services. Your safety in the digital space is just as vital to us as your satisfaction with every bouquet we create for you.
Shiva Flowers collaborates exclusively with reliable and professional third-party vendors and delivery partners who uphold our privacy and security standards. Each partner we engage with goes through a compliance check and is bound by strict confidentiality agreements. These vendors are granted limited access only as necessary to provide their services, and they are never allowed to use your data beyond the original purpose. By working only with trusted professionals, we maintain full control over your information while delivering the high-quality service you expect.
To ensure that our communication practices remain respectful, efficient, and compliant with legal standards, we routinely audit our mailing and messaging systems. Our internal team is trained regularly on privacy regulations and ethical communication standards. We also provide easy channels for you to offer feedback or report any concerns, and we take all such matters seriously. Your insights help us maintain the highest level of service, transparency, and integrity across all our client interactions.
If you have any questions regarding this Anti-Spam Policy or how your personal data is handled, we encourage you to reach out to us. You can contact us via phone at +918438236279, or email us at contact@shivaflowers.com. Our team is always here to assist with any inquiries, preferences, or privacy concerns. We aim to respond to all communications within 24 to 48 hours. Your peace of mind is important to us, and we’re committed to offering clear, respectful, and transparent service throughout your journey with Shiva Flowers.