At Shiva Flowers, protecting your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you engage with our services, visit our website, place orders, or communicate with us. We are committed to handling your data with transparency, security, and respect, ensuring your trust remains our top priority. By using our website and services, you agree to the practices described in this policy.
We share your information only with trusted third-party vendors, such as payment gateways and delivery partners, solely to complete your orders and provide our services efficiently. These partners are bound by strict confidentiality agreements and data protection standards, and they are not permitted to use your information for any purpose other than fulfilling their service obligations to us.
At Shiva Flowers, we implement strong security measures including SSL encryption, secure servers, and restricted data access to protect your personal information. Our team follows strict protocols to ensure data confidentiality and prevent unauthorised access, alteration, disclosure, or destruction of your data. While we strive to use the highest standards of protection, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Our website uses cookies and similar technologies to improve functionality, personalise your browsing experience, and analyse site traffic. You can adjust your browser settings to refuse cookies, though some features of our website may not function properly as a result.
We collect personal information that you provide directly to us, such as your name, email address, phone number, delivery address, when placing an order or contacting us. We may also collect data about your preferences, purchase history, and any special instructions for your floral orders. Additionally, we gather information automatically through cookies and similar technologies to enhance your browsing experience and website functionality.
Your information is used to process orders efficiently, provide personalised services, send order confirmations and delivery updates, and communicate offers relevant to your interests. We also use it to improve our website, analyse performance, ensure security, and enhance your overall experience with Shiva Flowers. Rest assured, we never sell your personal data to third parties for marketing purposes.
You have the right to access, update, or delete your personal information at any time. You can also opt out of receiving promotional communications by using the unsubscribe link in our emails. To exercise any of these rights or update your preferences, please contact us directly. We are committed to respecting your choices and ensuring your data privacy is always maintained.
If you have any questions or concerns regarding this Privacy Policy or how your personal data is handled, please contact us via phone at +918438236279, or email us at contact@shivaflowers.com. Our team is dedicated to providing clear, respectful, and transparent support for all your privacy-related queries.